Chancellor Education is committed to ensuring your privacy is protected. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. Please take your time to read this Privacy Policy carefully.


In this Privacy Policy references to “we” or “us” or “Chancellor Education” are to Chancellor Education LTD.

We are the data controller of any personal information you provide to us. This means that we are responsible for complying with data protection laws. This Privacy Policy describes what personal information we may collect from you, why we use your personal information and more generally the practices we maintain and ways in which we use and protect your personal information.

We have appointed a data protection officer to oversee our handling of personal information. If you have any questions about how we collect, store or use your information, you can contact our data protection officer using the details set out in Contacting us

  • Previous, current and prospective applicants
  • Our website users
  • Interested applicants from our own Social Media Platforms
  • Interested applicants from Various online Search engines.
  • Third parties (Agents, Sub- agents & Referrals)
  • Business contacts.
  • When you apply for admissions via our website.
  • When you submit a request form for Contact us. (whether you complete that fully or not)
  • When you Contact us or message us in our social media platforms.
  • When you submit a request form for CALL BACK. (whether you complete that fully or not)
  • When you submit a request form for CHAT WITH US ONLINE. (whether you complete that fully or not)

The personal information that we collect will depend on your relationship with us. We will collect different information depending on whether you are a student or a prospective student

Due to the nature of our business, we may request and/or receive ‘sensitive’ data about you, known as special category data, for example information pertaining to your health, for admission purposes. We may also request or need to access details of any unspent criminal convictions.

Personal Information:

General information such as your name, address, contact details, date of birth, gender, family and relationship information, and nationality.

  • Information about your job including job title, employment history, education history, and professional accreditations.
  • Information relating to previous academic qualifications.
  • Information relating to previous address history.
  • Information relating to reference.
  • Financial information such as your bank details.

Information obtained through our use of cookies. You can find more information about this in our Cookie Policy
Website browsing history
Information captured during our telephone calls, whether inbound and outbound
Your marketing preferences
IP address
Device ID information
Sensitive personal information:

Information relating to criminal history (including offences and alleged offences and any caution, court sentence, or criminal conviction)

Information relating to criminal history (including offences and alleged offences and any caution, court sentence, or criminal conviction)


We collect personal information from a number of different sources including:

  1. Directly from you or from someone else on your behalf
  2. From Referrals, Partners, and Agents.
  3. Through customer surveys and responses to various marketing campaigns.
  4. Through publicly available sources such as internet search engines and social media sites.
  5. From other third parties (social media platforms)
  6. From other third parties who provide a service in relation to your admissions.
  7. From your use of our website and its cookies – please see our Cookie Policy
  8. From inbound and outbound phone calls.
  9. From inbound and outbound emails.

We may process your personal information for a number of different purposes.

  1. To set you up as a prospective student.
  2. To evaluate your admission application and provide a full consultations and guidance.
  3. To conduct any future survey or analysis.

General administration purposes.
Prevention and detection of and investigating and prosecuting fraud.
Management of complaints (including communicating with you and resolving any complaints that you might have)
Complying with our legal or regulatory obligations
Providing improved quality, training and security (for example, with respect to recorded or monitored phone calls to our contact numbers)
Managing our business operations such as maintaining accounting records, analysis of financial results, internal audit requirements, and receiving professional advice (e.g. tax or legal advice)


We may disclose personal information to a third party, but only where it is required by law, where it is otherwise allowed under the UK General Data Protection Regulation (UK GDPR), or where we have obtained your consent to do so. We may disclose information when necessary to prevent risk of harm to an individual


We will only keep your personal information for as long as reasonably necessary to fulfil the relevant purposes set out in this Privacy Policy and in order to comply with our legal, statutory, and regulatory obligations. If you would like further information regarding the periods for which your personal information will be stored, please see section 12 below for our contact details.


Under data protection law you have certain legal rights in relation to the personal information that we hold about you. You may exercise these rights at any time by contacting us using the details set out in section 12.

Please note:

in some cases we may not be able to comply with your request (e.g. we might not be able to delete your data) for reasons such as our own obligations to comply with other legal or regulatory requirements. However, we will always respond to any request you make, and if we can’t comply with your request we will tell you why Your rights include:


We use a wide range of organisational and technical security measures to protect your information. This includes regular and thorough staff training about data security and data rights.

Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential. We ask you not to share a password with anyone, and to use a password that is appropriate (i.e. a mixture of upper and lower case letters, and characters, which isn’t used on other sites and isn’t easily guessed).

Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel. Our internal procedures cover the storage, access and disclosure of your information.


We use cookies to ensure you get the best experience on the website. We won’t load any cookies on your browser/ device unless you accept the cookie acceptance banner message that appears at the bottom of the site

Cookies information

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer, mobile phone or whatever device you are using to access the internet. This information is held in cookies. You can learn more about cookies from the GOV.UK guidance on cookies.

Cookies are used to improve services for you by, for example:
  • Enabling the service to recognise your device so you do not need to give the same information repeatedly.
  • Recognising when you have already given a username and password so that you do not need to do so for every subsequent web page you visit
  • Improving services we provide by providing you with a personalised journey, where applicable
  • Measuring how many people are using the services we provide, so we can make them easier and faster to use
  • Analysing data, anonymously, to help us understand how people interact with our website services

The Cookies we use

Google Analytics

Google LLC - The cookies that are in place from Google are used for the analytics data. Like most websites, this site uses Google Analytics (GA) to track user interaction.

We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us.

We send a partial record of your IP address to GA with the last few characters or “octet” removed, this reduces the ability for anyone to use this to identify an individual. GA makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

These cookies do not store any personal information about you, your computer, your visit, or your browsing history. After the time indicated above, the cookies' validity is destroyed and the browser instructed to remove the cookie/s from your computer.

However, if you wish to, you can change your browser settings to block or remove cookies at any time. Go to for information on how to do this.

Site improve

We also use Siteimprove software for accessibility and link checking, how Siteimprove uses cookies can be found on their website: Siteimprove privacy policy.

Third party content - (videos, podcasts, etc.)

We embed content from third parties such as YouTube, Twitter and Tableau. These providers will set their own cookies, which we do not control or have access to.

We use Hvyor Talk as our commenting platform. These cookies are primarily used:

  • To track how many people are using the content that they are hosting
  • To prevent misuse of their platform
  • To easily connect it to any existing social account you may have set up with that platform independently of this site

To get more information about the cookies that they use, please visit their respective privacy policy pages. If you do have cookies disabled in your browser, you may notice that some of the features of these services won’t work as expected.

Our website uses cookies

I used cookies to ensure the basic functionalities of the website and to enhance your online experience. you can choose for each category to opt-in/out whenever you want. for more details about cookies and how i use them

Read the full cookie policy here.